Refund Policy

Linguahan subscriptions purchased on the website are managed through the payment provider shown at checkout. Card payments are processed by Stripe. Linguahan does not store card details.

If your web payment succeeded but Pro access did not activate, contact support with your Linguahan account email, order ID, and payment reference. We will investigate entitlement activation before making any billing change.

Purchases made through the App Store or Google Play must be managed through Apple or Google according to their platform rules. Linguahan can help investigate account access, but platform refunds are not processed directly on the website.

For duplicate payments, wrong-account purchases, tax questions, or billing errors, contact support before opening a dispute so we can trace the payment record and account binding.